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With the digital transformation of industries entering its most challenging phase, operations services are becoming increasingly important for industry digitalization. Huawei has made its capabilities in this area platform-based and worked with industry experts to drive digital transformation.
By Guo Zhiqiang, Senior Expert, Huawei Industry Service Solutions
As the digitalization of industries deepens into a phase where deployment and operations are equally important, the needs of government and enterprise customers go beyond basic services that achieve stable O&M. They are now focusing on operations services that facilitate agile and forward-looking services.
Customers are typically concerned about ROI, the value solutions provide, unlocking the potential of data assets, and giving full play to digital technologies. Smart cities, for example, require a long-term development model for operations that enables citizens, enterprises, and city managers to use smart city systems that enable businesses to thrive and improve quality of life for people. City managers need to understand how to turn data into a value system. To achieve that, Huawei offers industrial operation support service to government and enterprise customers, providing multi-dimensional management and operation support service.